You can check frequently asked questions about fares, crew, vehicles, etc.
よくある質問
About fees
Can I reserve a taxi?
About the crew and vehicles
The fare is based on a time-distance combination.
Taxi fares are calculated based on both time and distance. If you are traveling at a speed of 10km/h or less and are stopped, an additional 100 yen will be charged for every 95 seconds.
Once your order is placed and the vehicle dispatch is completed, a transportation contract is concluded. If the customer cancels the vehicle within five minutes of dispatch due to their own reasons, we will charge you the amount shown on the meter, including the pick-up fee.
The taxi fare is the same for all taxis.
All taxis operated by our company are licensed under the same fare system and equipped with the same taxi meter, so there are no differences in fares depending on the vehicle, such as JPN TAXI, sedan, Prius α, etc.